Need a list of insurance interview questions?
As the millennial generation continues to force a shift from traditional marketing strategies, the insurance sales industry is undergoing a transformation in how the entire sales process takes place.
With more than 40 million online quotes, and growing, it is not uncommon for a customer to complete the entire transaction of purchasing insurance without ever speaking to an agent.
Given the millennial generation’s preference for this online experience, insurance agencies without a strong digital presence will lose sales. This digital presence will need to include a smartphone-friendly website and app to connect agents with customers where they spend much of their time.
Shift In The Insurance Industry
Agents who can move beyond the “one size fits all” policy mindset and present customers with a customized experience and seamless communication both online and off will be in demand.
Additionally, because not every customer will be ready to purchase, being able to build a database of prospects and current/former clients will be an important tool for agents. Below you’ll find a growing list of insurance interview questions, but feel free to also check out this list of interview questions for insurance underwriters, which you might find helpful. Also, check out the interview questions for sales reps.
Sample Insurance Interview Questions for Agents & Brokers:
What are the most important personality traits of an effective insurance agent?
Who are this agency’s top 3 competitors?
Why were you initially interested in the insurance industry?
How do you keep your energy level up on days when you hear more “no’s” than “yes’s”?
Have you thought about pursuing the CFP designation?
We must change from being producers to marketers if we are to be successful. What do you think of that statement?
Pretend to sell me yourself as the product and tell me what the benefits are.
How do you convince prospects that they need to make a change (in insurers)?
Tell me about a time when you converted a “no” to a “yes.”
How do you cope with rejection on a daily basis?
Have you ever sent a prospect a written communication that contained a spelling or grammatical error?
What are some ways you build trust with clients?
How do you differentiate yourself from your peers?
How do you personalize the process of buying insurance for each client?
Do you belong to any insurance agent associations?
What would you tell a customer who said they could buy your product from another agency at a cheaper rate?
Do you have experience using a Customer Relationship Management program?
What are key elements of an effective content marketing strategy?
How do you show the customer that they are valued and important?
Tell me some ways you have tried expanding beyond your natural market.
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